Returns and warranty

Returns and warranty

Customer satisfaction is our priority. We offer clear and transparent conditions for returns and warranty, without confusing promises.

Returns

If the product you received does not match what you ordered or is defective, contact us as soon as possible. The product must be returned unused and in its original packaging, unless otherwise stated.

Warranty

The warranty and its conditions may vary depending on the product. Specific information is stated on the product page or in the terms of sale.

How to request support

To start a return or warranty request, contact us with your order number and a description of the problem. We will guide you step by step.